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Report: #1179960

Complaint Review: Allied Home Warranty - Houston Texas

  • Submitted:
  • Updated:
  • Reported By: Jillian S — Round Rock Texas
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  • Allied Home Warranty Houston, Texas USA

Allied Home Warranty Allied Home Warranty breaches their contract! Buyers Beware!! Houston Texas

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Our dishwasher broke and they sent out a technician who repaired the wrong part (which by the way it took over a week to do). After 2 more weeks of the run around from both the vendor and Allied they refused to pay for their vendor to come back out to fix the right part and told us we had to take their cash out replacement cost of $269.

We currently have an $800 dishwasher with lots of extra features etc. They refuse to honor their contract to replace appliance with "similar  features, capacity and efficiency.." they never even asked us what model dishwasher we have to come up with a comparable price. When I requested they provide me with the dishwasher pricing support they are basing this cash out value at they declined to provide it to me. Their "offer" won't even cover buying the bottom of the barrel dishwasher with tax, delivery and installation. All we ever wanted was our dishwasher fixed. 

Basically their vendor messed up and they were going to have to pay more money to fix it, so instead they just extremely low ball "offer" to replace our dishwasher. (I say offer but in reality we have no choice whatsoever).  Now we don't have enough money to replace or fix our dishwasher. Out the service call fee and the home warranty cost. 

Just also to mention Allied has probably the worst customer service I have experienced ever. They do not listen to you, talk over you and have zero concern for their customers. We did nothing to be treated the way we have been.

This report was posted on Ripoff Report on 09/29/2014 01:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/allied-home-warranty/houston-texas/allied-home-warranty-allied-home-warranty-breaches-their-contract-buyers-beware-housto-1179960. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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