Complaint Review: AM Used Auto parts - Tampa Florida
- AM Used Auto parts 3601 North 15th Street Tampa, Florida USA
- Phone:
- Web: www.AMuap.com
- Category: Auto Parts
AM Used Auto parts I purchased an engine. It was the wrong one, after I sent it back they said the sent another engine but they have not. Tampa Florida
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On 3/17/2015 I purchased a 3.7L engine for my 20023 Dodge truck. After over three weeks they finally got my the engine. I installed the engine and it would not start. On 5/1/2015 I had it towed to a ASE certified shop and they diagnosed the problem and found that I had the wrong engine. I had the truck towed to my housed and removed the engine. It took them again almost a week to come and gwet the incorrect engine. They would not send me a new engine until they can confirm shipmeny of the old one. The engine was finally picked up on 5/6/15. A week later on 5/12/15 I received an e-mail from Bryan Johnson who stated the replacement engine was at the shipping terminal on it's way out. After numerous e-mails sent to them on inquiry of a tracking number I was told late on a friday the engine had a bad cylinder and not they want to know if i want my money back. I asked for reimbursement for the diagnosic, towing to have a diagnostic, half the cost of the estimate to have it reinstalled, and all the non-durable goods (oil, Gaskets, o-rings, etc.),all of which I supplied them with receipts. They are only going to cover the diagnostic and towing. This whole process has taken over two months I am only asking for what is right.
L.B.
Ione, California
This report was posted on Ripoff Report on 05/18/2015 09:50 AM and is a permanent record located here: https://www.ripoffreport.com/reports/am-used-auto-parts/tampa-florida-33605/am-used-auto-parts-i-purchased-an-engine-it-was-the-wrong-one-after-i-sent-it-back-the-1229902. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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