Amazon Digital Services Amazon Drive Unlimited Storage Pays to check your statements Seattle, WA Internet

I discovered a charge on my Capital One credit card for $59.95 that I did not recognize. It was from Amazon Digital

Services as the vendor. Called them but the number did not work.  I buy and am a current customer of Amazon but my purchases did not tally up to that amount. Funny thing was that the charge was on a credit card that expired, so I reported this as fraud to Capital One. They had it for a few weeks and then sent me a letter that is was not a fraud but they would enter it as a dispute. Meanwhile, they added back the credit they gave me for fraud of $59.95 charging the amount back

to my credit card. The letter said it would be marked as a dispute, but it never showed up that way on my online account status so weeks later I called them back and finally in one call they called Amazon in a 3 way. The agent there took notes asked some questions they already knew and finally agreed to refund my amount.

So the story is almost a happy ending but the energy I put into this was a waste of time. If they automatically subscribed me to the  Amazon Drive Unlimited Storage subscription service how many others are they doing and are not noticing this charge?

I'm not an idiot when it comes to cloud technology and ecommerce so I know I did not order this, they chose the wrong person to set up an unlawful subscription to.

I hope others report or comment on this. We need to stomp out these kinds of practices especially with the industry leaders.

ConsumerAdvocate153