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Report: #403585

Complaint Review: Amazon.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Claremore Oklahoma
  • Amazon.com Internet U.S.A.

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I received an email from amazon marketplace informing me that my bank debit card had been charged $239.94 for my merchant account. I immediately contacted them at their email address and informed them that I have never signed up for a market place account or any other services and that I wanted my money back.

I received an email back from amazon that told me that they would refund my money. I contacted them again and asked when this would happen and I have never received another response or my money back.

I contacted my state attorney generals office on their web site and filed a complaint and I also contacted the better business bureau and filed a complaint. As of today, I have not had a response from anyone.

The only thing I have ever purchased from amazon was a critter tunnel and that was a year ago. I guess that they saved my debit card information and just waited until they thought that I would not notice this transaction. My purchase from them a year ago was only 15.00 (approxamitly) I would advise anyone that uses this company to use a prepaid card that you can throw away after use. that way they can't steal your money later on.

My only income is social security disability and the amount they took was almost half of my check. I guess they don't care if people have money to eat on and pay their electric bill for the month. Be Aware of this company. I have saved all of my email to and from this company.

Robert
Claremore, Oklahoma
U.S.A.

This report was posted on Ripoff Report on 12/20/2008 10:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/amazoncom/internet/amazoncom-amazon-rip-off-internet-403585. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#3 Consumer Comment

NEVER NEVER NEVER NEVER

AUTHOR: Sst047 - (U.S.A.)

POSTED: Monday, January 12, 2009
Use a debit card to buy online. PERIOD. Always use a credit card, as most are guaranteed now a days with fraud protection. Once they take your money using a debit card, you're out the money (sometimes for good) until they investigate and decide wether to credit your account back.
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#2 Consumer Comment

I'd be more worried about my stolen card info

AUTHOR: Aaron - (U.S.A.)

POSTED: Friday, December 26, 2008
Amazon was likely not the problem. My guess is someone used your info or misentered info that matched yours.
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#1 Author of original report

Justice served

AUTHOR: Morgan74017 - (U.S.A.)

POSTED: Thursday, December 25, 2008
On 12/24/08 Amazon.com refunded all of my money. I had contaced the bbb and my state attorney generals office. I am not sure which place did what, but I am satisfied with getting my money back. I will just remember not to use a personal debit or credit card with them in the future. I will always use a prepaid debit card from a store such as green dot.
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