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Report: #410985

Complaint Review: Amazon.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Washington District of Columbia
  • Amazon.com amazon.com Internet U.S.A.

Amazon.com membership fraud, unauthorized membership charges Washington Internet

*Consumer Suggestion: Here's my guess

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Please, be aware of amazon.com, great deals, great prices but..., this is my experience: For the holidays like anybody else I was looking for deals(I have a big family and I want to get a little something for each one of them, so, I went to amazon.com and purchase few items on sale, by december 29 my bank account was overdraft with an authorized membership charges from amazon.com $79. amazon charge me without my authorization, I spoke to a customer service representative and they promise to refund all charges to my account and today is 12 January, 2009 and nothing has being refund to me.

Actually they are ignoring my faxes and calls. Correction, they refund the membership fees, but not the $100. overdraft charges. Who would think that amazon.com a very popular site like that will do such thing, I guess I will go to the stores from now on!!!

Sonia
Washington, District of Columbia
U.S.A.

This report was posted on Ripoff Report on 01/12/2009 09:31 AM and is a permanent record located here: https://www.ripoffreport.com/reports/amazoncom/internet/amazoncom-membership-fraud-unauthorized-membership-charges-washington-internet-410985. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Suggestion

Here's my guess

AUTHOR: Grimlock - (U.S.A.)

POSTED: Monday, January 12, 2009
$79 is the price of an Amazon Prime membership. It's my guess that you accidentally signed up for it by clicking one of the ads at the top of the page that says "Get free two day shipping on your order" and you didn't read the fine print or check your order total. You got your free 2 day shipping, all was good, and then 30 days later (after the free month expires) they charge you $79 for the Prime membership. You could have canceled in the first month for free and not have been charged. Amazon will refund the cost of the Prime membership, but unfortunately you're liable for the overdraft charges.
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