Complaint Review: Amazon.com - Seattle Washington
- Amazon.com Seattle, Washington U.S.A.
- Phone: 800-201-7575
- Category: Small Business Services
Amazon.com Amazon Closed my Merchant account and is Amazon is making millions on holding merchant's Money up to 90 Days Seattle Washington
Then one day out of the blue, the worst thing imaginable happened. I came in on a Memorial Day weekend, logged in to our Amazon account and saw the following message, 'Your Amazon account has been Suspended for policy violations...'. I quickly checked my e-mail to see if they sent details for why they did this. The vague e-mail stated no facts and stated that this was a permanent action and they will be holding all my funds for 90 days. . The worst part was that there was nobody to call, nobody to talk to, and nobody that cared that an entire organization had be crushed for no good reason. They only provide an e-mail address to the 'Amazon Alliance', which is useless and only sends generic, pre-written responses reiterating that your account is suspended forever and they will never change their mind.
This unilateral action by Amazon is the equivalent of renting a store, and, despite paying your rent on time and in full, the landlord comes to your store when you aren't there and not only closes your store, but disposes of all of your inventory. With no notice and no warning. And no explanation.
Needless to say, as our business was cut almost in half, I had to fire 1 people with kids and families to support and I had to reorganize the entire operation. And keep in mind, we did absolutely nothing wrong, and we showed steady growth and continued success. Our feedback rating was also well within their standards and we made it a point to even lose money if it meant keeping a customer satisfied.
I will be happy to join anyone in a legal action my phone # is (((ROR redacted)))
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West Hartford CT
West Hartford, Connecticut
This report was posted on Ripoff Report on 05/27/2009 06:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/amazoncom/seattle-washington/amazoncom-amazon-closed-my-merchant-account-and-is-amazon-is-making-millions-on-holding-m-455953. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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