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Report: #1126601

Complaint Review: American airlines - Texas

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  • Reported By: Manoj — Fremont California
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  • American airlines Dallas Texas USA

American airlines The ugly airline company Dallas Texas

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I am a AAdvantage gold status member and wanted to report this frustrating experience that I have been having with AA. Since AA systems couldn't take my full last time, for all the travels I have been manually entering my AAdvantage gold through your ground staff. For most of the trips I don't even get the priority access. The latest one is the trip that I made from West Palm beach to DFW to San Jose yesterday and I have been boarded in group 2 and 3.

This has been continuing for an year, and I have been following up with your customer care on this for a long time. So far no one has resolved this and hence I am bringing this to you. My AAdvantage gold number is J306Y42 for your reference. I need to be treated in a way a gold status member is treated, and if I am not treated that way how will you rectify this and how am I getting compensated for the bad treatment?

On top of this I got a renewal notice for the AAdvantage gold  membership to pay 625 $ . Why I should be paying any renewal fee for the service that I don't get?

This report was posted on Ripoff Report on 02/26/2014 12:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/american-airlines/texas/american-airlines-the-ugly-airline-company-dallas-texas-1126601. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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