Complaint Review: American Health Advantage - Orlanddo Florida
- American Health Advantage Orlanddo, Florida United States of America
- Phone: 800-747-6190
- Web: www.trucareadvantage.com
- Category: Health Insurance
American Health Advantage True Care This company pretended to be an insurance company - it's not Orlanddo, Florida
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Today I received a phone call from the American Health Advantage offering me dental and vision insurance. I have looking into that kind of insurance, so I took the offer.
Sara told me that I would receive an email with all of the information. After an hour, I called the number that was on my cell phone and found that it was a non-working number! I began to feel sick in my gut-I'd been scammed!
I called my bank and told them to cancel the payment, but they said they can't cancel debit payments.
The contact number that they had was 800-747-6190, but the number that had called me was
785-200-0014.
I called the other number and was connected to Sara again. I told her that I had not received an email. She said that she had accidentally put a "d" in my email and that she would shoot the info right over. "Please do that while we're on the phone together," I said.
"Oh, darn, my computer is so slow today," she replied. "Trust me, it will be along soon."
I didn't trust her and told her that I wanted to cancel. At first she said the payment had already gone through and that I could not be refunded. I told her that I had spoken with my bank. She then proceeded to give me a confirmation number of cancellation. She said that the payment would be refunded, but not the $25 processing fee. I told her that I would see what the BBB thought about that. She said the money should be back in my account within two days.
When I did a search, I found the exact same phone numbers led to scam reviews. The Better
Business Bureau revoked their accreditation on 10/28/10 and has not changed that. They have an
"F" rating due to 61 complaints.
If I don't get my refund within two days, I plan to write here again. Whatever you do, don't
listen to anyone from the American Health Advantage!
This report was posted on Ripoff Report on 03/01/2011 01:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/american-health-advantage/orlanddo-florida-/american-health-advantage-true-care-this-company-pretended-to-be-an-insurance-company-it-701323. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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