American Tax Relief ripoff by deception regarding tax relief Beverly Hills, California

On or about April 15th 2005 we entered into an agreement with American Tax Relief to assist us with reduction of our tax bill. Their representative, Ted Glenn, told us their services included reviewing and submitting our 2004 tax return and negotiating with the IRS for a reduced settlement of tax liability.

Based upon Mr. Glenn's assurances we signed with ATR and paid a fee of $3900.00.

Since that time we have sought progress reports without success. Of late, they have even refuted claims made by Mr. Glenn who is no longer employed with that company.
We have expressed our deep dissatisfaction with the company through our current contact Norma (232 782 1115 ext 232). She advised us to call their 1800 number and arrange to close the file and apply for a refund. The contact on said number was very rude when we requested a refund, refusing such and hung up on us.

Lori
Garland, Texas
U.S.A.