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Report: #536961

Complaint Review: AmMed Direct - Better Care - Internet

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  • Reported By: disgruntled employee — nashville Tennessee United States of America
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  • AmMed Direct - Better Care Internet United States of America

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I have been working with this company for a year and this place is a joke. I was hired as a sales rep and every since I have worked there we have exceeded sales goals for diabetic supplies. In this year we have had our pay plan changed 5 times in one year, for the past few weeks (holiday bonus check) we havent been making anything so that management can figure out what to change the pay plan to AGAIN. While they were trying to figure it out their employees werent making anything. Now it has been reduced to less than half of what I was showed in my initial interview. I turned down several jobs to take this crappy job because of the comp plan and I wish that they would have been honest with their new employees. It seems that every employee there wants to walk out the door. Now the paycheck that I am going to receive to buy Christmas presents for my family equaled $0 for the month, thanks AmMed Direct for screwing your employees, while our GM and Director pull in their 6 figure salaries in their huge homes. So my point is DO NOT GO TO WORK HERE. This is the worst managed company that I have ever seen and they will screw you over every chance they get.

This report was posted on Ripoff Report on 12/09/2009 09:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ammed-direct-better-care/internet/ammed-direct-better-care-terrible-place-to-work-sales-internet-536961. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
11Consumer
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#11 UPDATE Employee

Looking in the Mirror!

AUTHOR: Anonymous - (USA)

POSTED: Saturday, February 13, 2010

I am still employed at AmMed, and I do not agree with the person that posted the report stating, "take a look in the mirror," I also know 90% of the people that was "laid off," and for you to say that the majority was either "low performers," and or "NEGATIVE," is so not the truth. I know at least 5-6 people that was let go had been with the company for at least 4-6 years. They were the very ones that help build the foundation of this company, and for you to start trying to justify the companies poor decisions as to why they have no loyalty to the very people that was loyal to them is pety. The people that was let go is not to blame for the MESS that upper management has created at our company, if anybody was going to loose their jobs, it should have been "EVERYBODY" that made the executive decisions. When Tom was let go, every one of his VP's should've followed. It wasn't the people that was so-called, laid off that decided to FRAUD Medicare and Medicaid, but they are paying for it. Yes they were offered a package, and the package that our company offered was an insult. So, the board need to take a long hard look in the mirror and ask themselves who is really to blame for our company's Failure, definitely "NOT" the good people that was LAID OFF. I have updated my resume, and if you're still working at AmMed, I suggest that you do the same. Richard Knight is a liar, he told us two weeks before the lay off happened that there would be NO LAYOFFS, and you see what happened! To all my ex-co workers that were let go, consider it a Blessing, and remember, what goes around comes around, so everybody that was involved, their time is coming sooner than they think........The Doors Will Close Soon.

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#10 UPDATE EX-employee responds

Are you kidding....drain to the bottom line?

AUTHOR: glad I left AmHell - (United States of America)

POSTED: Saturday, February 13, 2010

This is precisely the piss poor management attitude that is the backbone of the AmMed way. 

"These are nothing more than disgruntled ex-employees that need to find someone to blame for them losing their jobs"

First off, just because someone is an ex-employee doesn't necessarily mean that the person lost their job. I posted earlier and I never lost my job I quit and am very glad that I did.  So lets not assume just because these people have an opinion on the situation at hand and they are ex employees that they are part of the recent layoffs.

"the people that were let go were either poor performers or notorious for negative attitudes and/or spreading dissent. They were a drain on the bottom line."

With that being said tell me which of these groups that Clark Harris or Karen Harris or Taconya Nixon fell into.  If they were that bad of employees like you want to make them seem to be they why were they promoted to Team Leads and Managers in the first place?  Let's be real, they were let go because they were paid the most and the only difference between them and upper management was that they EARNED what they made unlike the management around that place.

Your response to this it like a bucket full of holes honey IT JUST DON'T HOLD WATER.  But those of us who are Ex-Ammeder or even the current ones are used to that from AmMed Management.

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#9 UPDATE EX-employee responds

TO THE MANAGEMENT POST:

AUTHOR: glad I left AmHell - (United States of America)

POSTED: Saturday, February 13, 2010

OMG are you kidding me? This is they typical attitude of the piss poor management that this company has. 

"These are nothing more than disgruntleD ex-employees that need to find someone to blame for them losing their jobs."

First off just because you are an "ex-employee" doesn't mean that you were fired in this mess that just happened.  I left on my own accord, and I am quite sure I was not a poor performer, while I was there I worked my a** off and outperformed any goals that were set before me.

"the people that were let go were either poor performers or were notorious for negative attitudes and/or spreading dissent. They were a drain on the bottom line."

Tell me this... which catagory does Clark Harris fall into, or Karen Harris, or Taconya Nixon?  Seems to me that if they were as ad employees as you are suggesting then they never would have gotten the promotions to team leads and managers.  The only drain they caused to the bottom line is that unlike the majority of management THEY WERE WORTH WHAT THEY MADE.

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#8 UPDATE EX-employee responds

Those living in glass houses shouldn't throw rocks

AUTHOR: AmMed Ghost - (USA)

POSTED: Friday, February 12, 2010

There was barely a 2 week severance offered and that was contractual IF the employee agreed to not have future claims and/or lawsuits.  After comments like this, it lead to questionable discrimination.  Also don't make it sound like you did someone a favor with their lay off.  Some of those you let go had been with the company MORE than 2 years; most companies under such laid off circumstances announce such will be forth coming allowing employees to prepare and then to those released they offer a week of pay for every year of service with a minimum of 2 weeks (same as with notice to leave the company) as a part of their severance package.

And don't you need to take your own advice and take MORE than a quick look in the mirror.  You need to be taking a long hard look in the mirror when you talk about "performing."  It is the lack of understanding and judgement and poor performance of you, your kind of upper management, who was responsible and made the decision and steered AmMed into ditch.  If you think you "did not let go it's top performers" then explain the "Gails and Glorias" of AmMed who haven't hit any of their goals in how long now?  It wasn't the middle managers and hourly employees who acted without integrity and directed the shipment of new customer orders without valid doctor orders and the thousands of shipments of test supply re-orders for more than a year without authorization.  Nor was it their decision to hide huge credits due back to providers.  And it also wasn't their decision to have a system who's questionable integrity and under performace was only overshadowed by the upper management of Am-Med.

Maybe you need to "think abou it"....think long and hard.  It's a pity you're so paranoid to feel you have to monitor, defend and try to cast back the errors that you've committed.  Enjoy your sanctimonious ride, it won't be lasting much longer.

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#7 UPDATE EX-employee responds

This "double talk" says all

AUTHOR: AmMed Ghost - (United States of America)

POSTED: Friday, February 12, 2010

Obviously upper management is in constant fear and defense mode to have to be monitoring this site and come off with such presumptive, self-righteous and disingenuous dribble.  "Laugh my a** off ...sick to my stomach"...which is it?  Those 80 or so that were laid off were not all poor or under performers and/or those with negative attitudes.  The so called "agony of decision" was how justify in your own minds a way to cutback on your biggest expense, payroll, without taking out your own and what excuse to use for doing so.  The company reason of "9 1/2% cuts in Medicare.." have little impact to overall margin and those $10-$12 hourly wage earners when your purchasing strips for $8, billing near $50, heating pads costing $9 and billing near $90 and then your vacuum therapy devices and billing upwards of $400 or more with a cost of $75. 

How sanctimonious to proclaim you care and offer a total package unlike anyone else.  What competitive DME supplier wouldn't proclaim and stake the same claim?  There's no significant or marginal difference between suppliers offering a cookbook with test supplies.  And sure you have a right to earn profits but you also have an obligation to be straight with your employees who helped you earn that profit.  Your belittling comment about "under performing, negative attitudes" once again illustrates how much you really don't care.

You had an obligation as an accredited Medicare supplier to act with integrity and honor to policy and compliances.  But instead, you chose the decision to pump customers and order volume unrealistically up by directing the shipment of supplies to new customers without valid doctor authorizations and ship re-order supplies to any and all possible customer without contact and approval authorization.  Not to mention hiding and stalling huge backlog of processing credit payments due back to Medicare and other providers.

You and your other "so called" decision makers are the ones who acted without integrity and should have hung your heads in shame and stepped up and resigned or being released.  Why didn't you take out the "Gails and Glorias" and reviewed the executive level to remove those that have proven month after month to be your real under achievers and sucking the life blood out of the company?  You could have saved over $200k in their salaries alone!  AmMed is currently cutting orders for DME supplies and then having stock outage and struggling to pay it's DME suppliers.  What's going to be impacted next, not being able to meet and stalling payroll?

It has been and is you and your kind and the upper management's of AmMed's own failure in judgement and understanding as well performance that has and obiviously continues to truly perpetuate the blame game and led AmMed in a downward spiral and into the abyss.  Enjoy that sanctimonious ride your on, it won't last very much longer.

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#6 UPDATE EX-employee responds

This "double talk" says all

AUTHOR: AmMed Ghost - (United States of America)

POSTED: Friday, February 12, 2010

Obviously upper management is in constant fear and defense mode to have to be monitoring this site and come off with such presumptive, self-righteous and disingenuous dribble.  "Laugh my a** off ...sick to my stomach"...which is it?  Those 80 or so that were laid off were not all poor or under performers and/or those with negative attitudes.  The so called "agony of decision" was how justify in your own minds a way to cutback on your biggest expense, payroll, without taking out your own and what excuse to use for doing so.  The company reason of "9 1/2% cuts in Medicare.." have little impact to overall margin and those $10-$12 hourly wage earners when your purchasing strips for $8, billing near $50, heating pads costing $9 and billing near $90 and then your vacuum therapy devices and billing upwards of $400 or more with a cost of $75. 

How sanctimonious to proclaim you care and offer a total package unlike anyone else.  What competitive DME supplier wouldn't proclaim and stake the same claim?  There's no significant or marginal difference between suppliers offering a cookbook with test supplies.  And sure you have a right to earn profits but you also have an obligation to be straight with your employees who helped you earn that profit.  Your belittling comment about "under performing, negative attitudes" once again illustrates how much you really don't care.

You had an obligation as an accredited Medicare supplier to act with integrity and honor to policy and compliances.  But instead, you chose the decision to pump customers and order volume unrealistically up by directing the shipment of supplies to new customers without valid doctor authorizations and ship re-order supplies to any and all possible customer without contact and approval authorization.  Not to mention hiding and stalling huge backlog of processing credit payments due back to Medicare and other providers.

You and your other "so called" decision makers are the ones who acted without integrity and should have hung your heads in shame and stepped up and resigned or being released.  Why didn't you take out the "Gails and Glorias" and reviewed the executive level to remove those that have proven month after month to be your real under achievers and sucking the life blood out of the company?  You could have saved over $200k in their salaries alone!  AmMed is currently cutting orders for DME supplies and then having stock outage and struggling to pay it's DME suppliers.  What's going to be impacted next, not being able to meet and stalling payroll?

It has been and is you and your kind and the upper management's of AmMed's own failure in judgement and understanding as well performance that has and obiviously continues to truly perpetuate the blame game and led AmMed in a downward spiral and into the abyss.  Enjoy that sanctimonious ride your on, it won't last very much longer.

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#5 UPDATE Employee

All of you blaming someone else should probably look in the mirror

AUTHOR: Happy Employee - (United States of America)

POSTED: Friday, February 12, 2010

I read these notes and subsequent rebuttals and I am torn between being sick to my stomach and laughing my a** off.

These are nothing more than disgruntled ex-employees that need to find someone to blame for them losing their jobs.

First off, all of these posts seem to act as though a company doesn't have the right to make business decisions to put itself in a better fiscal position. That is absurd. The purpose of this business, any business, is to make a profit. Every company has the right to pursue that profit.

I know of almost all 80 people that were let go. In almost every single instance, regardless of what the posters will tell you, the people that were let go were either poor performers or were notorious for negative attitudes and/or spreading dissent. They were a drain on the bottom line.

The company I work for is a moral company. We provide a service that is above and beyond what diabetic patients can find elsewhere. We have a whole health approach and genuine concern for the welfare of our patients.

Unfortunately, as is often the case, those not in leadership or decision making roles within the company only see their small slice of the pie. They don't consider the welfare of the company as a whole. Although management did make the difficult decision to let 80 or so people go, by doing so, they saved the jobs of approximately 400 others by doing so. That is the big picture.

 I feel for everyone that lost their jobs. I sincerely do. The economy is rough right now and good jobs are hard to find. I don't know of a single member of AmMed's management team that didn't agonize over letting all of those people go. Not one. But the reality is, those cuts were necessary. Every single person that was let go was offered a severance package. Every single one. The company did not have to do that.

 So while you are all so quick to judge, name call and berate the company, I would ask each of you doing so to take a quick look in the mirror and ask what might you have done to have your name put on that list. I can assure you, the company did not let go it's top performers. Think about it.

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#4 UPDATE EX-employee responds

Richard Knight you are a joke!

AUTHOR: glad I left AmHell - (United States of America)

POSTED: Friday, February 12, 2010

I am quite sure that the "Richard" that keeps replying to all the TRUTHFUL AmMed Posts is the one and only Richard Knight at AmMed Direct.  I just want to say that you are one heck of a joke. 

We all know that TN is a "work-at-will" state but what the heck does that have to do with this POS company cutting the pay of the employees that bust thier tails to make you money.  Let's talk about this aspect of the whole situation.  You have continuously cut the pay of your sales force... okay (I wasn't in the sales dept so that didn't affect me) .... and you sent out an email putting a freeze on all of the rest of the employee's wage increases....okay. BUT do you remember the email that those same employees got just a day or two before the one telling them that they weren't getting any raises?  I do, we got an email announcing SEVERAL promotions in upper management (Including yours)
SO Hmmmm any person with half a brain (as you say) would be smart enough to know that with those promotions probably came a nice freakin pay increase.  You are the epitome of the reason that d**k is a nickname for Richard.

I hope that after this awful company gets the millions and millions of dollars that it owes medicare refunded that they come in and shut your sweet A* down. And since you wanna get all biblical lets go with the "what you reap you shall sow".  I love sittin back and watching it all happen.  I feel for my friends there that may lose their jobs but what can you say Karma always comes out on top and the management @ AmMed has put themselves so high above everyone else some necks may get broken from the big fall coming.

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#3 UPDATE Employee

Typical responce from crappy management

AUTHOR: Just dont get it - (United States of America)

POSTED: Monday, January 04, 2010

You are right Richard, Tennessee is a work at will state. That is a great thing to tell your employees after you screw them. So basically the message is, if you dont like the fact that we lowered your commission 75%, leave. That is just typical of the pompus attitude of management within this company. And I am a soon to be ex employee, as Ammed has cut my pay to a point where I can no longer stay with this company due to greed from upper management like yourself. The pay situation has still not changed and the sales dept does see anyone is upper management stressing out about paying their bills. And it seems like their is no sense of urgency to make things right.

And with your comment about Christmas being about the celebration of the birth of Christ, not that i needed a lesson on the bible from you. But you are right, that is what Christmas is all about, so I guess organizations like toys for tots and the salvation army are just rediculous huh? You are probably too greedy to donate to them anyways. And you want me to ask WWJD, Jesus would probably not line his pockets with gold while taking money out of the entire sales forces pockets right before the holidays. I think that YOU need to be the one that asks WWJD in this situation.

Dont you see that morale is at an all time low in sales right now? Sales drives this company, without us this company will fail. We are given leads to work, if we arent getting paid to convert these leads then what is the point? Salespeople are driven by money. So no money, no sales. It is a simple formula. We are not currently hitting our goals anymore, mmmmmmmm wonder why. Its probably because this job was turned into an hourly pay job overnight. If something isnt done about the commission, this entire company will go under, so hopefully all of the upper management has sucked as much out as they can before the ship completely sinks.

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#2 General Comment

No one is forcing you to stay

AUTHOR: Richard - (United States of America)

POSTED: Wednesday, December 23, 2009

Tennessee is a work at-will state.  If you do not like your job, you are welcome to leave at any time.  Whining about it anonymously on an internet site does not fix your situation.

It sounds like you are an ex-employee or an ex-manager with an axe to grind and wanting to cause division within the company.  Any sales person with half a brain would know better than to put something on a website and try to keep people from becoming customers.  You are taking money out of your own pocket.  If that is the case, take my advice and just let it go.  It is not worth the stress to harbor all of this bitterness.

I also see that you mentioned not having money to buy Christmas presents.  Christmas is about the celebration of the birth of Christ.  In this situation, WWJD?  I'm sure he wouldn't sit in front of a computer keyboard and seek revenge against a company that he doesn't work for any more or can quit at any time.

Life is short.  Either quit or let it go.

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#1 UPDATE Employee

same here

AUTHOR: Scammed - (U.S.A.)

POSTED: Monday, December 14, 2009

I am an employee of this company as well and completely agree with you.  I was misled when it came to the pay structure.  Btw, the ceo of the company came into a meeting with this report and called the employees cowards and iliterate for writing this report.  I do have a college education Tom in journalism so I do know how to write.  The only coward in this company is you.  YOU ARE NOTHING BUT A WOLF IN A SHEEPS COAT.

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