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Report: #312283

Complaint Review: ANDGOR TOY COMPANY - Internet

  • Submitted:
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  • Reported By: columbia Maryland
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  • ANDGOR TOY COMPANY andgor.com/Personalized_Figures/personalized_figures.html Internet U.S.A.

ANDGOR TOY COMPANY takes your money and does NOT provide product-- DON'T DO BUSINESS WITH THEM! Florida Internet

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I, too, found out about Andgor from an article in Entertainment Weekly magazine. I thoroughly perused their website and decided I wanted to have a figure of my husband made. I put in an inquiry and someone called me back, at which time we discussed in detail the type of figure I wanted. The price was $500 and I was told that they would begin work on the "proof" copy as soon as they received half payment.

Wary to give an unknown company my credit card information, I decided (stupidly) to mail them a check to get started. A couple of months went by, and the date for which I needed it was aproaching, so I tried to email and call them several times. No response. Twice I actually got an operator on the phone, but she said that she could not help me or give me any information, as she was just an operator, and the person I needed to speak with was not in. I felt very frustrated, but as I work many, many hours, I couldn't dedicate much time to tracking down this d**n toy company, so I kind of put it on the back burner.

One day, out of the blue, I got an email that contained pictures of my proof! They said that as soon as I gave final approval, and paid the remaining half, they would finish up the painting, etc. and send it out! I was so excited. It looked great, so I replied to the email saying, "Looks great! I can't wait! I am paying my remaining half by credit card. I don't like putting my credit card info thru the internet, so call me and I'll give you the number!" I never heard back.

At this point, I knew that they had created my figure. It's not like they just sit there and take peoples' money and don't actually make these toys! They do make them; I just fail to understand why they would go to all the effort of making it, sending me photos, and then not want to sell the d**n thing! Its crazy. I was TRYING to give them money and no one would pick up the phone. What the hell kind of business is this???

After giving them 3 months to respond to my dozens of phone calls, messages, and emails, I attempted to take recourse through my bank, but too much time had passed for them to be able to charge back payment on my check. I contacted the Florida Atty General and some State and local Consumer Affairs/consumer protection bureaus, which are complete B. S. All they do is send the company a letter on your behalf. After they get no response, which is of course what happens, then they send a second letter. Then the case is closed if they receive no response from the offender. Wouldn't it be great to be a scam artist in Florida!!! No consequesces!

I sincerely hope that anyone considering purchasing from Andgor toys reads this first before they get screwed, too!

Lmw
columbia, Maryland
U.S.A.

This report was posted on Ripoff Report on 02/26/2008 03:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/andgor-toy-company/internet/andgor-toy-company-takes-your-money-and-does-not-provide-product-dont-do-business-with-312283. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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