Complaint Review: Andrae Michaels National Portrait Company - colorado springs Colorado
- Andrae Michaels National Portrait Company 13710 Struthers Rd, Ste 105 colorado springs, Colorado United States of America
- Phone: 8009505699
- Web:
- Category: Photography
Andrae Michaels - National Portrait Company paid over 400.00 for pictures. I was told they had to be retouched and I would get them in 3-4 weeks. this was in July. I called them and expressed my concerns because I was leaving the country. colorado springs, Colorado
*UPDATE EX-employee responds: Hope
*UPDATE Employee: Andrae Michaels Customer Service
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I was approached about a sitting while shopping in Bi Lo's. paid the fee had the pictures taken in July. viewed the pictures on 17 July and purchased the entire pkg. However there was something wrong with my husbands eyes and needed to be fixed. I was assured by the sales person showing the oictures that she personally would fix them and get them back to me in about 4 weeks. I paid over 400.00 for these pictures. I called the studio in August actually it was August the 20, because I was leaving the country and had not received my photos. I was told that They were mailing them out on the 7th of Sept 09. and I should have them within a couple of days. ok now here it is October 15 and I still do not have my photos. I have contacted the company several times and left messages. No one has returned my calls. I want a refund for breech of contract. If I need to sue them, I will !it is the principle, if you can not deliver the goods, dont take the money. There is no excuse for this type of practice, and I'm sure there are more people out there just like me. {being taken advantage of}
This report was posted on Ripoff Report on 10/16/2009 07:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/andrae-michaels-national-portrait-company/colorado-springs-colorado-80921/andrae-michaels-national-portrait-company-paid-over-40000-for-pictures-i-was-told-the-510155. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#2 UPDATE EX-employee responds
Hope
AUTHOR: jdavis - (United States of America)
SUBMITTED: Thursday, October 21, 2010
I'm not sure why your salesperson told you they could fix this issue and even upon fixing it why you'd get it back so soon. I hope you get all your money back and find a better company in the future. Sue them.
#1 UPDATE Employee
Andrae Michaels Customer Service
AUTHOR: Christine Laman - (United States of America)
SUBMITTED: Friday, December 04, 2009
We at Andrae Michaels apologize for the inconvenience this
customer experienced. We shipped out her order while she was out of town
and have postal confirmation that it was delivered. Unfortunately when she
returned it was not there. We reprinted her order and have contacted this
customer. Due to the customer service
issue we are sending her a CD of all her images (a $200 value).
Advertisers above have met our
strict standards for business conduct.