Report: #1399363

Complaint Review: Anytime Fitness

  • Submitted: Mon, September 11, 2017
  • Updated: Mon, September 11, 2017
  • Reported By: Samantha — Mississauga Ontario Canada
  • Anytime Fitness
    660 Eglinton Avenue West
    Mississauga , Ontario

Anytime Fitness Manny Veloso of Anytime Fitness fraudently bills young customer for 2 years after he left the city Mississauga Ontario

*Author of original report: Amount billed

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 My brother attended Anytime Fitness at the corner of Mavis and Eglinton when he was living in Mississauga. When he moved downtown Toronto he informed them that he would need to cancel. They assured him he cancelled and he never set foot into the gym again. Despite this they have billed for 2 years and nearly $2000. It was in my dad's credit card and because of his heart and lung condition, frequently being hospitalized and having surgeries he did not notice until recently. My mom met with the owner Manny Veloso and his wife to request a refund, with my brother present. Manny would not give any money back, rather in "good faith" he would offer some personal training sessions. My dad sent him an email stating this was unacceptable and to give a refund or we would take to social media to complain and small claims court to get the money back. Manny still refused a refund. I would like the public to know that this is greedy and dishonest behaviour and they should not patronize this business.

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#1 Author of original report

Amount billed

AUTHOR: Samantha - (Canada)

 The amount billed was approximately $1170, not $2000.

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