Apex Merchant Group Credit Card Merchant Services Plano, Texas

I am writing this because everything he has said is true and I just wnated  to give my reasons for leaving this Scam called Apex Merchant Group.

1) Everything this guy mentioned above!!

2) Appointments were crap. I only met with one owner (today) and he thought it was his own company sending a rep out, not a competing company.

3) My support staff Bobby Fentenant, wanted me to fax a statement to him. I tried 4 times to fax and they never recieved it. This makes me wonder what kind of an operation can't recieve faxes, when you need to fax them the statement to work up the deal...TO GET THE DEAL DONE. He wanted me to call his current company to pretend that I was a manager to get the information  we needed from the statement  when the fax didn't go through. 

4) They had me drive all around and when I complained, they said they would "tighten up the area" and it would take another 2 days. They never did it and I would waste my time and gas.

5) You can never plan your day with this company because they give you one lead at a time. They also don't want you to call the lead before you go to see if the merchant is even available or you will be fired.  After you run the lead and they have talked to the owner or employee to validate that you were there, they would then give you your next lead. So they just want you to blindfully and wastefully drive to these appointments that might be 20 miles apart. 

6) I was suppose to get the phone number of a "new" rep from Miami who supposedly sold their very first appointment to help with my "negative attitude" and prove this was a great opportunity. Bobby never gave me the number even though I asked him numerous times.

7) They try very hard to pressure the client and no matter what the merchant has to say or do, they are overly aggressive and rude. Later they talk real bed about the merchant if they don't do business with you.

8) Their information and disk is impressive and if the unit does what it says it does, it could be good for the merchant...as for me I will never know because I know now first hand that this company is full of whale crap!!

9) The marketing dept. always had the wrong name, address, owner name, ect. on the leads. You had to figure out where you needed to go.

10) No ongoing training provided. no conference calls, webinars ect. The only training is provided by the support staff or what you can get out of the initial 5 hour training.

There you have it. My reasons why in less than a week of em"ploy"ment, I have decided this is a rip-off and you should really think twice (3,4,5, or more) times before joining this company.

Hello Mike:

I read, with interest, your experience with Apex.  It's been almost a couple of months and I have a few questions for you.

I am training this Thursday.

How are things going?  Are you able to help out merchants and make $$?

Thanks in advance!

LOL, I find this very funny.

I too am an employee of APEX and I know Bill Dales and he does not have to drum up businees on this website.  He backs up his statements with his name and number because he is not  "COWARD".

The initial training that we are put through with APEX explains to you that your commision will be lowered if you have to lower rates to get business.  I do well with APEX and I have had nothing but excellent support from my sales team. 

To do well in this businees you need to have a positive attitude, work hard and believe in your product. 

I am given between 4-8 succesfull leads everyday, if I can't close the deals when I get in front of a merchant, it is not because of the product.  I take full responsibilty for not getting the deal completed.  APEX has a great product at a fair competitive price.  On average I close any where from 4-6 deals a week.

In respect to the cancelation fees or terms of the agreement,  I have never been told by any one to hide or not mention these terms.  APEX has nothing to hide and I invite my customers to look over the contract befre they sign it.

From what I see in these employment reviews is that the person had the inability to complete a sale so they try to blame it on someone else, instead of admittng that they are unable to make a good first impression and get a merchants business.  People buy from people they like!!

Be a man and take responsibility for your own actions, if you fail, it is your own fault.

My name is Mike I and my number is (((Redacted)))

I find this person's posts particularly offensive for two reasons:

1. As is evident from this report and others on Apex, this person basically insults anyone who complains about Apex and effectively calls them a liar

2. With almost every comment he makes, he posts his own phone number - it strikes me that he is completely abusing Ripoff Report by using it as a means to try to drum up business!

Although I have no personal experience of their commission pay-outs, my experience mirrors yours in 3 respects:

Note to initial poster:

Im sure ur flippin patties @ Burger Barn.

My name is Bill Dales,

     I"ve been w/ Apex for years, make plenty of $$$$ have more satisfied clients than ever imagined (hundreds of references available upon request), and if you are in need of Merchant Counseling I can be reached @ 314-220-4557. I live in St. Louis Mo. but can service clients nationwide,and I do not curse.

     As for the pay discrepancys.................. Obviously you did not pay attention in training, and Im sure you didn't work past say............... 10 days. Nuff said.