apex The American Precious Metals Exchange keep my money and did not ship coins, repeated efforts to get my money back has failed held my money while price of silver went up Oklahoma City, Oklahoma

I paid for a purchase of silver coins and used my wifes credit/debit card Apmex said they could not send me the silver because the name on the order did not match my card, the addresses were the same as was everything else except the first name my wifes name. They are still holding onto my funds saying paypal will not allow them to refund. I cannot put a claim in at paypal till they complete the transaction. Apmex refuses to do this, So my money hangs in limbo. They did this because I bought when the price of silver was down the day I bought, and silver has gone up nearly $2.00 a oz. This is fraud. I want everyone to understand that this company is someone who you should buy from, use caution buying from them. Do your research and you will see they are not very honest. I wish I would have checked on them better before I got burned by them.                                 
  Ken
  Powers,Oregon