Complaint Review: Apple ITunes - Internet
- Apple ITunes Internet United States of America
- Phone: 8774225368
- Category: Audio & Electronic Retail Stores
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My last purchase where 2 songs in July, and my ipod was full. August 30, 2009 someone charged 4 times on my account, and my bank stopped the 5th charge.
The total was $166.34.
The bank and I spent a total 3 and half hours on the phone over a 2 day period, and nobody was authorized to refund my money. When the charges went through
my account was in the hole for 500.00 dollars.
apple iTunes still has not resolved the issue, and I'm stuck with a mess!
It is a shame that a gift of an ipod shuffle from my mother turn into a disaster.
I want all the consumers to beware that reputable company apple iTunes or apple products are not secure! The customer service are not authorized to anything accept close out an account, and say how sorry they are.
Don't ever purchase an apple ipod because your bank or credit card are not secure. I want to save everyone from a mess that I have to deal with.
This report was posted on Ripoff Report on 11/30/2009 07:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/apple-itunes/internet/apple-itunes-fraud-and-wont-refund-my-money-internet-531104. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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