Appliance Guy sold disgusting appliances to my children, charged more money than quoted on the telephone, refused to call back when asked to return phone calls. Cloverdale Indiana

Our air conditioner was stolen and when I contacted a repair man I was quoted about $5,500 for the air conditioner because it is set up with the furnace. I made arrangements to install it next year at tax time.

I needed air conditioning window units or floor units for my 1,800 square foot home because it is very hot and I need an affordable way to do it until tax time.

I discussed this with a good friend, I was told to utilize this store, Appliance Guy in Cloverdale, Indiana, by a good friend. I work in Indianapolis so I sent my children over after school let out and instructed them on what to do and gave them the credit card. The kids are 16 and able to drive to the store, it is 10 miles from my home, after discussing with the phone attendant at Appliance Guy, Cloverdale, Indiana, what was needed, the kids went to the store. We needed an air conditioner and a refrigerator. I was quoted $75.00 for the air conditioner, and $150.00 for the refrigerator. When the children got there, they were told they needed to pay $100.00 for the air conditioner and $200.00 for the refrigerator. The air conditioner is a 2,000 BTU air conditioner with no working flaps, so when it is inserted into the window, there are "no sides to it". These have to be ordered from the manufacturer. It is currently in the window with no sides, we have to order this from the manufacturer, instead, we have to use tape.

The refrigerator, although it does work, is terribly scratched up and banged up. No effort was made to cover up the missing paint or get rid of the bang marks on the refrigerator.

The refrigerator also stands up crooked.

I was told about this and the kids were upset, they said that they were treated with disrespect by the store personnel, it was like they were trying to get more and more money out of them.

I called the store after hearing about this on my way home to inspect the merchandise. That was 2 days ago. I mentioned on the phone that I still needed more appliances and would like to see about getting a package deal put together. I also mentioned my concerns about the merchandise, but this was before I actually saw it with my own eyes.

Now that I have seen it with my own eyes and comparison shopped, I would recommend to anyone to look somewhere else before going to Appliance Guy in Cloverdale. Many times, you can find better deals at Wal-Mart online on in the store, Craig's list, or some other place.

I have not been in the store, but from what I can tell, this is not a reputable business.

Thank you and Goodluck,