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Report: #225655

Complaint Review: Armani Exchange - New York New York

  • Submitted:
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  • Reported By: Lake Zurich Illinois
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  • Armani Exchange 111 8th Avenue, 9th Floor New York, New York U.S.A.

Armani Exchange Ripoff On-Line Order was messed up Wrong Tracking Bad Costumer Service and Tons of excuses New York New York

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Order a item using their online store and received the tracking number. Looked at where the package was using the tracking number, it was going to the wrong address. So I called the company and they said that fed-ex may have made a mistake and to call them. I did and asked about the tracking number it was correct, but it was not mine it was for another person. So I called armani again, and they said they'll look into. I later received an email staing to check my tracking number, but it still was not changed, still the old one that was not mine. I asked them to shipp another one since I asked Fed-Ex to search for my name and there was no packages going to my name or even to my address. They said they can't until the issue is resolved, becasue they still think the package was received.

They don't seem to comprehend that I don't live in Florida and my shipping address which is correct with them is not Florida, but Illinois. I then recieve another email that said they are confused. I almost died laughing at this point, because I would hope they of all people would know where they're items are going and where the might have gone, but still nothing.

Brandon
Lake Zurich, Illinois
U.S.A.

This report was posted on Ripoff Report on 12/15/2006 06:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/armani-exchange/new-york-new-york-10011/armani-exchange-ripoff-on-line-order-was-messed-up-wrong-tracking-bad-costumer-service-and-225655. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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