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Report: #1491513

Complaint Review: aspen dental - lexington,sc sc

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  • Reported By: cheryl — salley sc United States
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  • aspen dental 5540 sunset blvd lexington,sc, sc United States

aspen dental tried to up sell me . lexington,sc sc

*Consumer Comment: Invalid Complaint

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I called ASPEN a few days ago and told them I had insurance and needed new dentures. I let them know I had $1,000 of insurance for dentures. The lady I spoke with said no problem we have a set of dentures on sale for a little over $800. I made an appointment. When I was filling out the paperwork the wanted me to sign a paper that stated I had been explained the cost of the dentures.

Well, I wasn't except for what I was quoted on the phone. So I did not sign it. The young lady that I was working with got my insurance card and said to me lets do the Xrays while we are waiting for the insurance company. I explained to her I could not pay any out of pocket money.

I said ok as long as the dentures were not going to cost me any out of pocket money. She said there were 2 types of dentures they normally would pay for and that I would be ok. When the price finally came up it was over $1800 for the dentures that were on sale for a little over 800. I had no teeth to pull just new dentures. She told me I needed to pay $800.

Now tell me why I needed to pay $800 when the dentures were on sale for $800 AND MY INSURANCE PAYS $1000? Her answer was oh the sale price is only for people without insurance. Now I know why our insurance is so high. Needless to say, I reported them to my insurance companies' grievance department. I'm a 70-year-old woman on just social security. The $800 they wanted for my dentures is more than my social security for a month.

I hope people will read the reviews before they go to aspen on sunset blv. in Lexington, sc. Shame on you ASPEN. I guess I will wear these 50 year old dentures until they bury me.

This report was posted on Ripoff Report on 02/10/2020 01:06 PM and is a permanent record located here: https://www.ripoffreport.com/report/aspen-dental/lexingtonsc-sc-tried-sell-1491513. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Invalid Complaint

AUTHOR: Jim - (United States)

POSTED: Tuesday, February 11, 2020

Look, the dentures are $800 out of pocket regardless.  That's pretty cheap regardless of whether you have insurance, or not.  So you may have to keep your existing dentures for life now.  Unless....

I would consider going to a dentist and see if you came close to end of year near Christmas.  Sometimes, a dentist will tap your insurance for the current year and then have you come in for a checkup the next year, which would possibly give you $2,000 to work with, instead of $1,000 annually.  A dentist might go for something like that....but not everyone will....  See what a dentist might do for you and best of luck....

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