AsSeenonTV.com AsSeenonTV.com , Millen Handy Caddy AsSeenonTV.com dba Millen Handy Caddy Website does not permit order change at check-out. Changed order verbally but charged for original order. Outrageous Rip-Off Carson City, Nevada

On June 22, 2010 I ordered 4 Handy Caddys (Buy 1 Get One Free) expecting to pay $9.99 for two and shipping for four.  The website did not permit changing an order and immediately charged me $71.72 for 4 and 4.  Within minutes I called AsSeenOnTV.com TV and changed the order to 2 Handy Caddys and 2 Bonus Handy Caddys with a rep named Juliette (phonetic).  My wife then told me we only needed two total - so I called again and changed the order to 1 and 1 bonus - this time speaking to Emanuel.  Emanuel said the order would not appear on his system for 24 hours but he would change the order for me.   On June 22 at 7:15 I received  confirmation of the of the 4 plus 4 order from

CustomerSupport reporting@popais.deskpilot.com with a bold statement

"DO NOT REPLY to this email, it is sent from an unmonitored email
box."

I immediately (7:53 PM) I sent the following email to CustomerService@AsSeenOnTV.com  "Subject: Order 19615308 Confirming conversation with Emanuel. The order has been reduced to one and one free. Thank you for bearing with me as I changed the order from four to two with Juliana and then from two to one with Emanual. I misunderstood my wife."  

The system is conveniently designed to not allow order changes. 


UPS Tracking information reveals UPS received  the package in Baldwin Park, CA at 8:09 PM on June 23 - twenty-four hours after I had notified  Customer Service that the order has been changed.