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Report: #438385

Complaint Review: Asurion - phoneclaim.com - California

  • Submitted:
  • Updated:
  • Reported By: Riverside California
  • Author Confirmed What's this?
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  • Asurion - phoneclaim.com www.phoneclaim.com California U.S.A.

Asurion - phoneclaim.com, Asurion Phone Insurace Is Crap California

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Asurion is T-Mobil's insurance carrier. Its $5.99 a month.

I got my phone replaced through them for a whopping $180.00 deductible. And 5 weeks later, my refurbished Blackberry Curve has the entire plastic screen cover bubbled up and lifted off its surface. Asurion says that I have to pay another $180.00 deductible to get a new phone. What a bunch of CROOKS. The replacement phone is defective and they don't care. They claim they will only replace the replacement phone within 7 days of my receiving it.

So their business is to take your monthly fee, charge you a whopping deductible and replace your phone with inferior goods and then give you no recourse when it becomes apparent . Need I say more. T-Mobil made it right though, even though it really wasn't their fault. That is why I will never leave them. And I will never use their insurace company either.

Boogiemaam
Riverside, California
U.S.A.

This report was posted on Ripoff Report on 03/27/2009 03:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/asurion-phoneclaimcom/california/asurion-phoneclaimcom-asurion-phone-insurace-is-crap-california-438385. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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