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Report: #622467

Complaint Review: AT&T Advertising & Publishing - Atlanta Georgia

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  • Updated:
  • Reported By: FlooringMan — Oldsmar Florida United States of America
  • Author Not Confirmed What's this?
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  • AT&T Advertising & Publishing PO Box 105024 Atlanta GA 30348-5024 Atlanta, Georgia United States of America

AT&T Advertising & Publishing Misrepresented Results Atlanta, Georgia

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I signed up for this program at the beginning of the year and unfortunately did not check enough and do my due diligence. I wish I would have read this report. My sales person was good and represented typical results that are far from reality. This has been the single worst type of marketing I have ever done for the last 5 years. I spend more time with customer service going over my bill to try and get credited for bogus calls (job seekers, telemarketing etc.) than I have time for. I'm now referred to "my contract" which says any calls over 12 seconds is a charge and any unanswered is a charge. Very difficult to get a credit for anything now. I've had the same guy looking for a job call me multiple times and this last time I talked for 13 seconds (that's what they say) and they won't credit me for that either. It's changed my total attitude when receiveing customer calls now because as soon as I hear anything like a job inquiry or such I literally just hang up. Terrible way to have to run a business worrying about these calls. It's become all consuming. I just had a bill of $600.00 and not 1 real customer call. Up to this point I have never sold 1 thing from AT&T pay per call and have not only wasted my money but also has affected the business. I would like to know if there is any advice on discontinuing this service even if I had to pay a penalty. Is there anyone else in my shoes? Would appreciate any advice. In the mean time steer clear of this! Do not listen to slick sales people from AT&T.

This report was posted on Ripoff Report on 07/12/2010 09:16 AM and is a permanent record located here: https://www.ripoffreport.com/reports/att-advertising-publishing/atlanta-georgia-30348/att-advertising-publishing-misrepresented-results-atlanta-georgia-622467. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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