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Report: #1332867

Complaint Review: ATT Wireless - Nationwide

  • Submitted:
  • Updated:
  • Reported By: rob — massapequa New York USA
  • Author Confirmed What's this?
  • Why?
  • ATT Wireless Nationwide USA

ATT Wireless 14 day right to cancel is a scam bethpage Nationwide

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Went to Att wireless is bethpage to switch service from verizon. Att offered an unlimited data plan that was alot cheaper than verizon. I traded in 5 verizon phones and went into contract with 5 new Att phones. I was told I had 14 days to cancel if I was not happy with service. Here is the kicker On or about day 12 I went to the store in bethpage to cancel as the ATT wireless service was flat out terrible. They were willing to let me cancel but my 5 phones which I traded in at the time were gone. They got rid of my 4 iphones and 1 droid phones which I owed money on. I was told sorry your phones are gone but you can cancel your service. How can I cancel my service and go back to verizon with no phones?? ATT wireless totally scammed me by saying I can cancel in 14 days. They failed to ever tell me if you cancel you WILL NOT get your phones back. They should of put me back to where I was by giving me my phones back. With that Im now stuck on a wireless provider that SUCKS in service with 5 lines. Im now also paying for another phone with verizon as I was dropping to many calls with ATT service. Its a shame that ATT wireless was not truthful with there cancellation policy. I called and called customer service and was repeatedly told sorry we got rid of your verizon phones. I should of been told upfront if you cancel ATT cant put you back to where you were. I would never reccomend anyone to ATT. Be careful dont get scammed like I did. 

This report was posted on Ripoff Report on 10/12/2016 02:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/att-wireless/nationwide/att-wireless-14-day-right-to-cancel-is-a-scam-bethpage-nationwide-1332867. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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