Complaint Review: AT&T Wireless
AT&T Wireless Turned off phone after payment Atlanta Nationwide
*Consumer Comment: Not the full story...
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I paid my past due payment at 6am which I had made payment arrangements for. My service was turned off to both of my phones at noon even though I made the payment. Then they day i need to pay $40 on top of my next bill. I called 4 times to AT&T to try to get the issue resolved. I talked to 3 service reps and a manager. I described in full detail my problem. All they tell me as a customer of 6 years is the computer will not all us to make another payment arrangement for a payment which was only 3 days past due, yep that is correct 3 days! I told them i am calling one last time to try and resolve this if I can't I will go straight to another cell phone carrier when I get off phone. End result, they did not work with me and I now need to switch carriers since I use my phone for work I can't be without it for an entire week. I'm done with AT&T and do not recommend them. They will turn your phone off and charge you $40 on top of the bill. I have everything over 11000 followers on twitter and 35,000 subscribers on youtube. So now you bet over 45,000 people will hear about this.
This report was posted on Ripoff Report on 05/05/2017 04:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/att-wireless/nationwide/att-wireless-turned-off-phone-after-payment-atlanta-nationwide-1371599. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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