Report: #1412128

Complaint Review: AT&T - Los Angeles California

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Submitted: Wed, November 15, 2017
Updated: Wed, November 15, 2017
Reported By: Rudy — Los Angeles California United States

Author Not Confirmed

Why?

AT&T Los Angeles, California United States

Phone:
Web: https://www.att.com/wireless/
Category: Cellular Phone Companies

AT&T AT&T Wireless AT&T iPhone X Failure to Connect Calls Los Angeles California

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On 11/15 my week old iPhone X failed to complete calls. I dialed AT&T customer support, however, after waiting 40 minutes (after the automated message said that the wait time was 1 minute). I went to my local AT&T store and the AT&T agent there reset my phone and restarted it and said that the issue is solved, however, when I tried to place a call — the call still failed. He then said that I needed to update my phone, but I could not update my phone in the store because the store did not have internet and they told me to go to Starbucks. I then went home with my phone still not working. Very frustrated.

This report was posted on Ripoff Report on 11/15/2017 06:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/att/los-angeles-california/att-att-wireless-att-iphone-x-failure-to-connect-calls-los-angeles-california-1412128. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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