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Report: #1149487

Complaint Review: Attracta - St Pete Beach Florida

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  • Reported By: mike — Bothell Washington
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  • Attracta 4801 Gulf Blvd #334 St Pete Beach, Florida USA

Attracta, Eugene Kwon, Lauren Tullos, Heather, Joe Knipp SCAM, 60 day guarantee SEO plan, NO MONEY BACK as promised if it did not work. St Pete Beach Florida

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Hired Attracta on 09-22-2013 to place 6 agreed keywords on page one in Google search engine. Paid over $2,000 for this service to be completed within 2 months after key words were agreed on and correctly placed in our website, or money back. NO RESULTS AFTER 7 MONTHS! Only 2 of the 12 keywords are on first page, which is worse off then we were before we started working with Attracta.

1. Heather (employee at attracta) said that we could not rank because of spam sites linking to our site. Google webmaster never notified us of any spam issue. This lead us to believe we needed a whole new domain (new website essentially) to get rid of the problem!!! When in fact, that is not the reason we could not get ranked on first page of google. It was simply Attracta's inability. 

Attracta almost has my client spent thousands of dollars on a un-needed new website!!! And made me dissavow links in google webmaster tools for no reason!!! It did not change a thing!

2. Lauren Tullos (employee at attracta) - sent false screenshots in April 2014 that the site was actually on the first page of google for six keywords. When Eugene Kwon sent me the screenshots I double checked, and we were actually no where near first page for those keywords. This was checked same day.

3. Attracta's content written for the pages was very poorly written in what appears to be at the 5th grade level. Looks to be they were outsourcing the content writing overseas to countries such as India. This is the only way I can make sense of this. 

My Client was very upset and nearly fired me because of the lack of basic writing skills. So I had to re-write all the content, spending my own hours fixing their problem. Again I spent more time redoing their work.. I probobly spent 10 hours fixing all of their problems.

4. Eugene Kwon (employee at attracta) - said he can finally get us the refund (6 months later). We had originally had a 60 day guarantee plan. If we DON'T rank at LEAST 6 of our 12 keywords on first page of google we will get a refund. Then I don't get any follow up.. They kept stringing me along by saying we will get you ranked within the next 3 weeks, we are confident (this happened several times). When I would try calling no one would ever call me back, would take weeks before I hear back about anything. And then I just get excuses of why things are not working.

I had to contact Heather to get to Joe Knipp, who told me they simply cannot offer a refund because they closed their San Francisco branch!?!?! WTF? SImply put he refused to give a refund and only reason is because they closed the branch and said it was too long ago. HOW DOES THAT MAKE SENSE??? Sounds like a HUGE SCAM. So I looked up attracta's reputation online and found a HUGE HUGE number of VERY ANGRY FORMER CLIENTS, with the exact same complaint. No real company would do this, they would offer a full refund just as promised. 

This report was posted on Ripoff Report on 05/25/2014 12:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/attracta/st-pete-beach-florida-33706/attracta-eugene-kwon-lauren-tullos-heather-joe-knipp-scam-60-day-guarantee-seo-plan-1149487. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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