audible.com amazon.com battle to fix erroneous charges on credit card Internet

For the past 18 months, erroneous charges every month for $14.95 have appeared on my credit card, totaling $269.10.  Ever since these charges appeared, I have utilized audible.com chat, customer service, email and have transcripts admitting error and promising a fix.  The charges keep coming.  I spent four hours today of my vacation compiling credit card statements, identifying charges, scanning, and the follow-up hasn't even started.  No fewer than 48 phone calls/chats/emails today alone with Arlene, Howard, supervisors and countless others with English sounding names.  Additionally, I endured customer service reps with bad phone connections, minimal English skills, and multiple hour-long waits that still didn't result in speaking to a supervisor.  I am supposed to be transferred to America if I request, but this didn't happen either.

Big corporations send armies of overseas workers earning $.10/hour to perpetuate dishonest practices.  No way to be during the holidays or any other time Jeff Bezos Don Katz taking advantage of working class people.