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Report: #426879

Complaint Review: Auto One Warranty - Irvine California

  • Submitted:
  • Updated:
  • Reported By: Jax Florida
  • Author Confirmed What's this?
  • Why?
  • Auto One Warranty 310 Commerce Irvine, California U.S.A.

Auto One Warranty Won't reimburse my payment / even after I followed their rules Irvine California

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In October 2008 I purchased an auto one warranty. Within 12 hours I called to cancel and was told I needed to do this by mail, which I did. I was then told I had to wait 10 to 12 weeks for a refund.

In Dec. 2008 I was given a date of Jan. 5, 2009 that I would receive my refund. I was then given a date of Feb. 10, 2009. I am given new dates each time I call but never given a refund.

I'm told that they are backlogged for refunds, yet they seem to have enough time to input the next expected refund dates.

I've also been told that the refund department is having phone problems and I can leave a message. After stating that I've been calling for a month "Christine" tells me she will print my info and put it on Justin's desk.

Bren
Jax, Florida
U.S.A.

This report was posted on Ripoff Report on 02/21/2009 11:16 AM and is a permanent record located here: https://www.ripoffreport.com/reports/auto-one-warranty/irvine-california-92602/auto-one-warranty-wont-reimburse-my-payment-even-after-i-followed-their-rules-irvine-ca-426879. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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