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Report: #1292144

Complaint Review: Auto Transport 123 - Nationwide

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  • Reported By: hatelyingcompanies — Medford Oregon USA
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  • Auto Transport 123 Nationwide USA

Auto Transport 123 Casey, Keith-- LIARS AND CHEATERS horrible customer service, deadlines not met, lots of excuses Augusta Georgia

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Auto Transport 123 does not care about the contract you sign with them.  They do not care about customer service.   In the military, needing to ship car to next destination, gave them 3 weeks to get car from Georgia to Oregon.   Car never made it.   Numerous calls were placed along the way to AT123 to find out "updates" to shipping times, etc.   I was met with either excuses from Casey and Keith or leaving voice mails that they did not return.   When I inquired about them crediting me back the cost of the rental car we needed to rent they claimed it wasn't their fault.  When talking with the carrier that they eventually contracted with we found out that they  never even tried to get the car to Oregon.   This company does not care about customer service, they don't care about deadlines and they certainly don't care about helping out service members in need of relocating vehicles.   Do yourself a favor and look them up on the Better Business Bureau before you sign a contract with them.   The "F" rating that they have on the BBB says a lot about this company!

This report was posted on Ripoff Report on 03/07/2016 12:49 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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