Complaint Review: Auto Transport 123 - North Baldwin New York
Auto Transport 123 Keith Hecht - Owner F Rated with the BBB - Better Business Bureau North Baldwin New York
*Consumer Comment: All It Takes Is For Them To PURCHASE Their Better PHONEY Rating!
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Go to the BBB Website and verify what I have stated below:
Simply Goggle "Auto Transport 123 BBB" and wait until you see what you find... Holy Crap - Worst company Ever!!!
Even the BBB has a special paragraph stating there is a pattern of complaint!
They are F Rated with the following warning prominently displayed on the BBB site.
Pattern of Complaint
BBB files indicate a pattern of complaint concerning Auto Transport 123's sales, billing, and customer service practices. Consumers are telling BBB about various issues they have experienced while attempting to have a vehicle transported using Auto Transport 123's broker services. A number consumers allege the company's representatives use high pressure or deceptive sales tactics to get them to sign up, such as promising specific pick-up and delivery dates, assurances of no cancellation fees or no charges made to their credit cards until dispatch. These consumers claim that what the sales person promises them during the sales pitch often turns out to be misleading and incorrect. When problems arise with the transport services, many consumers report that the response from the company's customer service staff is inadequate to address their issues. These consumers claim they have to repeatedly call the company to get updates or confirmation on a pick-up or delivery date which has been altered. Some consumers say the lack of communication from the company results in their opting to cancel the reservation with Auto Transport 123. Many of those consumers claim they are charged $100-$250 as a cancellation fee and are unable to get a refund from the company.
Do not trust a word this company says.
You have been warned.
This report was posted on Ripoff Report on 08/28/2018 01:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/auto-transport-123/north-baldwin-new-york-11510-1805/auto-transport-123-keith-hecht-owner-f-rated-with-the-bbb-better-business-bureau-nort-1458554. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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