Complaint Review: Autopartsgiant.com - Bellflower California
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- Autopartsgiant.com autopartsgiant.com Bellflower, California U.S.A.
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- Category: Auto Parts
Autopartsgiant.com Rude help, can't believe a word they say, don't deliver what you ordered, but the'll charge your credit card in a heartbeat! Bellflower California
*Author of original report: Situation Resolved. Will I Buy From Them Again? Naaaah!
Show customers why they should trust your business over your competitors...
I ordered a set of spark plugs for my truck online on 06/03/07. Never got an e-mail back for tracking numbers or the usual schedualed delivery date. E-mail inquiries to Auto Parts Giant have gone unanswered. Several phone calls seeking resolution to this problem, got me rude treatment, and lies. Three weeks later, I still have no spark plugs, but I found that they did promptly charge my credit card for the purchase!
I notified my credit card and requested to dispute this charge. I also filed a complaint with their local area BBB.
Rick
Lomax, Illinois
U.S.A.
This report was posted on Ripoff Report on 06/22/2007 08:14 AM and is a permanent record located here: https://www.ripoffreport.com/reports/autopartsgiantcom/bellflower-california/autopartsgiantcom-rude-help-cant-believe-a-word-they-say-dont-deliver-what-you-ordere-256162. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Situation Resolved. Will I Buy From Them Again? Naaaah!
AUTHOR: Rick - (U.S.A.)
SUBMITTED: Wednesday, June 27, 2007
What a hassel. For the money I saved, dealing with these guys just wasn't worth it. After e-mailing them, calling them repeatedly(twice getting hung up on) with inquiries about my order. After being denied the cancelation of said order. After contacting and filling out and submitting the BBB complaint forms. After disputing their charge against my credit card. After twenty-four days of frustration. The spark plugs I ordered came to my house today. I had the disputed amount cancelled and had the CC company pay them off.
I had my fun. It'll never happen again, at least not by the rude guys at the auto parts giant.
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