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Report: #1334128

Complaint Review: Autozone - Macon Georgia

  • Submitted:
  • Updated:
  • Reported By: autogerry — Macon Georgia USA
  • Author Not Confirmed What's this?
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  • Autozone 905 Shurling Dr Macon, Georgia USA

Autozone Forced a re-charge to my Credit/Debit card after I returned an Item and left the store Macon Georgia

*Author of original report: Resolved

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On Oct 17 I went to Autozone ; 905 Shurling Dr , Macon Ga  and bought Brake Pads which I later found out I didn't need. But as they didn't have my brake shoes in stock I received a refund for the pads and left the store.  Checking my Bank records on the 19th of Oct I saw that the original purchase was list on my account as well as the refund/credit but there was also a "Debit Adjustment" for that amount listed as a charge. When I called my bank , They informed me that Autozone had forced that transaction through after I left the store and without informing me. On Oct 20th I went down to see the Manager of the store to see if she could explain why they had charged me a 2nd time. She said it was the Bank. I again called my bank who explained to me what Autozone had done. I am satisfied that this is the fault of Autozone.

This report was posted on Ripoff Report on 10/20/2016 07:27 AM and is a permanent record located here: https://www.ripoffreport.com/reports/autozone/macon-georgia/autozone-forced-a-re-charge-to-my-creditdebit-card-after-i-returned-an-item-and-left-th-1334128. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Resolved

AUTHOR: - ()

POSTED: Thursday, October 20, 2016

This matter has been resolved ; It was a bookeeping Tactic that nobody knew how to explain. A misunderstanding. NOT the Store's Fault

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