Complaint Review: Avanquest software - Internet
Avanquest software InPixio Graphics software company tries to upsell to software security France
*Author of original report: Scammer emulated InPixio
I installed their software and attempted to register. Don't remember if it was successful. (Might not have been.) Later attempt to use generated an error, claiming I installed 2 copies, when I only installed one.
Calling the support number from the order confirmation, I was asked to give permission to access my computer. Within minutes he's saying "Oh my! Your computer has been violated. You need protection." I told him I had Webroot and I was secure, but he immediately started his sales pitch and wouldn't let up. He was a "Microsoft-certified provider" and would fix my computer for me. Normally it's $295, but... I told him clearly I only wanted him to fix my InPixio software that I had purchased and he said that he couldn't. I said I needed to complain, and he gave me a form to fill out, which disappeared when I typed something negative.
I promptly disconnected from his support.com software.
One final time I asked: Can you do anything to give me access to the software I purchased. He said no.
Do not purchase software from Avanquest software, or anything branded with InPixio. These are incredibly questionable business practices. I don't understand how they are in business.
This report was posted on Ripoff Report on 10/27/2016 01:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/avanquest-software/internet/avanquest-software-inpixio-graphics-software-company-tries-to-upsell-to-software-security-1335358. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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