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Ripoff Report | Bank Of The West Review - Salt Lake City, Utah
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Report: #193008

Complaint Review: Bank Of The West - Salt Lake City Utah

  • Submitted:
  • Updated:
  • Reported By: Salt Lake City Utah
  • Author Confirmed What's this?
  • Why?
  • Bank Of The West 142 East 200 South Salt Lake City, Utah U.S.A.
  • Phone: 801-531-3400
  • Web:
  • Category: Banks

Bank Of The West Refuses to Refund Money ripoff Salt Lake City Utah

*Consumer Comment: Let me clarify...

*Consumer Comment: Affidavit of fraud

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I'm having some trouble with Capital Financial (see seperate rip-off report). So I called my bank as advised to try to do something about it.

After being given the run-around for well over two hours, I finally walked into the branch and spoke with someone directly.

They refuse to refund my $200, or investigate the fraud.

They maintain that it was my fault, and that they will do nothing.

Finally, after several weeks, I have recieved an affidavit of fraud to fill out, we will see what this does. However, it should not take weeks. It should be done immediately when a customer's money has been unlawfully taken.

Talwyn
Salt Lake City, Utah
U.S.A.

This report was posted on Ripoff Report on 05/23/2006 07:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bank-of-the-west/salt-lake-city-utah-84111/bank-of-the-west-refuses-to-refund-money-ripoff-salt-lake-city-utah-193008. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Comment

Let me clarify...

AUTHOR: Talwyn - (U.S.A.)

POSTED: Wednesday, May 24, 2006

I tried to get these funds like you described, the bank explained to me how it worked. Then they also said that they refused to give me the funds in such manner.

They said I was a stupid little girl, and didn't understand how banks worked. They said they would file a report, and if anything came of it, it'd be a miracle. But that wasn't their fault if nothing came of the report.

That last part is the part that really pissed me off--that they refuse to help AND insult me while so doing.

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#1 Consumer Comment

Affidavit of fraud

AUTHOR: Aafes - (U.S.A.)

POSTED: Tuesday, May 23, 2006

When you file this form with the bank generally they will credit the funds to your account pending the outcome of the investigation to make them available for your use. Should the investigation find no error on their part or evidence of fraud you will find the money gone again from your account. If they credit the money to your account it would be a very good idea to put it in savings or another account so you have it available should the investigation not go in your favor. Otherwise you may find you pay more in overdraft fees than the original amount.

The major problem you will have is that YOU provided Capital financial with your information. The bank will view this as evidence you wanted the deduction made. I haven't read your other post, however, if there is a pattern of payments through your account to this company it may not go toward proving your claim.

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