Beaute Wrinkle Cream deceitful and misleading advertisement North Las Vegas NV

I ordered the ageless skin care for $3.95 and cream for $4.95 to cover the trial shipping. I have sensitive skin so an inexpensive trial product seemed like a good opportunity to see if a producted worked before purchasing a larger portion. Sadly, they made my skin break out and I discontinued the use of the product.

To my dismay, my card was also charged 2 weeks later for $99.95 and $89.95 for products I never received. When I called the toll free number I was told they could refund me 20%, then after I continued to complain I never ordered any more products and received no products, they said 50% could be refunded, I said I wanted it to be completely credited on my credit card and they finially said they would refund 100%. Watch for an email to confirm. 

I waited 2 weeks and called again, I was told yes it was noted that I was to be credited and he would submitt an escalated request again, watch for cofirmation in an email 24 to 48 hours.

Waited 3 days, called again, he submitted another "escalated request" and checked to see if they had a correct email address.

Waited 10 days. This time the woman said she saw the escalated requests, but they don't make the decisions, it goes to corporate and I need to wait to hear from them. She said they don't have a refund policy.

I have had my credit card changed so they can not continue to charge me, but my $8.90 trial offer turned into $189.90