Best Choice Products DO NOT buy a climbing treestand from these frauds!!! Internet

 I ordered a climbing tree stand from them as a gift to my hubby in 11/2014 for Christmas of 2014.  Most people know you obviously won't be using your treestand until the next hunting season since it was over in VT by then.  I guess we should've tried it out first.  My hubby went to use it a few weeks ago...and literally fellout of the tree.  The cable just snapped and knocked him to the ground.  After contacting the company who informed us our warranty was void..(even though it was never used) they did offer to mail the part if i emailed them the order info.  so, after a few weeks of waiting after i sent the order info, i contacted them again.  they said they didnt know what happended and to resend the info.  so, i did.  well...we recieved something...but it was not the right part...it was some velcro arm band.  so...i contacted them again...said they'd resend it.  nothing after a week.  sent another email asking where it was...and was told that it was taken care of, and settled.  i responded by saying it was not taken care of, and they told me it was ordered a year ago..and the wouldnt send it.  i responded with how crappy they are as a complany and i would be filing a claim with the better business bureau.  who does this crap and stays in business.  my experience was through ebay, but the sel everywhere.  beware!!  i am out 200 bucks with no tree stand!!