Complaint Review: Best Choice Products - Ontario California
- Best Choice Products Ontario, California USA
- Phone:
- Web: best choice products.com
- Category: Customer
Best Choice Products Daughter's Ruined Christmas Ontario California
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I placed a 2 item order in November, one item was with dot com the other a marketplace seller Best Choice Products. I didn't open either until Dec 10 as they were for my children's Christmas and I was going to assemble them that day. The Best Choice item was damaged so I tried contacting their customer service but only got recordings to email all issues to them. I emailed them with photos of the damage and got a response on Dec 11 asking if I wanted a replacement or refund. I stated if it could be delivered by the 24 the I'd like a replacement. I didn't get a response for 3 days in which I called Walmart online customer service. They escalated the issue to the marketplace Dept and within an hour Best Choice responded stating a replacement would be sent within 24-48 business hours and I would get an email with tracking. That was on Dec 14 and it is the 20th now with no response or product. This was my 2 year is daughter's biggest gift and now it doesn't look like she will be getting it. I know it is a busy time of the year but the company had sufficient time to send out a replacement or at least respond to me
This report was posted on Ripoff Report on 01/02/2017 01:20 AM and is a permanent record located here: https://www.ripoffreport.com/reports/best-choice-products/ontario-california/best-choice-products-daughters-ruined-christmas-ontario-california-1347044. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.