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Report: #1275001

Complaint Review: Bestway Rent To Own - High Point North Carolina

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  • Updated:
  • Reported By: Swhitney — High Point North Carolina USA
  • Author Confirmed What's this?
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  • Bestway Rent To Own 141 Greensboro Road High Point, North Carolina USA

Bestway Rent To Own This Company Lies To You and Management Is Rude High Point North Carolina

*General Comment: More then likely...

*Consumer Comment: Let's See If I Understand This

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This company lies to tell lies and the management is rude. I have rented from them for about 4-5 months now and never once been late on a payment. I was late one time about a month ago and the assistant manager, Anthony, said that he would waive the late fees since I am never late and since I am such a good customer. Then 3 weeks later, when I called in to make my regular weekly payment, the manager of the store, Mark, told me that was a lie and that I was never told that because their company does not waive late fees. I explained to him that I was told that and he continued to tell me that I was not told that as their company will never waive late fees. I was then charged extra in late fees because of this. I do not trust this company as if they will lie about something as small as waiving late fees, then what else are they lying to me about? I will be taking my business elsewhere after how rudely I was treated.

This report was posted on Ripoff Report on 12/18/2015 08:33 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bestway-rent-to-own/high-point-north-carolina-27262/bestway-rent-to-own-this-company-lies-to-you-and-management-is-rude-high-point-north-caro-1275001. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#2 General Comment

More then likely...

AUTHOR: Tyg - (USA)

POSTED: Friday, December 18, 2015

 Actually whats more then likely is the ASSISTANT MANAGER said they would SEE about getting the late fee removed. But the actual MANAGER doesnt allow this. I however am of the opinion that the poster is LYING!!! They start off with a LIE!!!! From thier post..................and never once been late on a payment....... followed IMMEDIATLY with.................... I was late one time about a month ago. So odds are that YOU tried to get the fee wiaved with the assistant manager who told you NO, then when you go in next you LIE to the manager saying that the assistant SAID they were going to waive it. Odds are that the company policy DOES NOT allow waiving of late fees and any person doing so is going to be fired. So instead of just paying the late fee that YOU EARNED by NOT paying on time, YOU try and wiggle out of it due to YOUR finances and it didnt work. so YOU go on the web and lile some more to cover your first lie. The problem is that the entire web IS NOT FACEBOOK!!! What YOU have done can get YOU SUED!!!! But spoiled self indulgent, self entitled ppl such as yourself NEVER think past the online tantrum YOU are trying to throw. Get over it and GROW UP!!!!!!!! YOU KNEW there was a late fee for not paying on time, so this is ALL on YOU!!! YOU CHOSE to pay it late, YOU get to deal with the late fee. HOW is this difficult?? THEM not buying your lies doesnt make them "rude". YOU are attempting to use "rude" to give your post validity. Fortunatly the ppl who come to this site are NOT as dumb as the individuals YOU deal with. WE can see this for what it is. A CHEAPSKATE DEADBEAT not paying what they owe and nothing more.

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#1 Consumer Comment

Let's See If I Understand This

AUTHOR: Jim - (USA)

POSTED: Friday, December 18, 2015

 It was YOU who was late with a payment and you knew a late charge was a probability. This assistant manager tells you they will waive this fee which YOU generated in the first place. Then this other guy says the late fee stays. The problem here is perhaps the assistant had no authority to do this. That's much different than an outright lie if he did not know what he was doing. The lie here is when YOU failed to do what YOU promised to do... make each and every payment on time, every time! No rip off here!

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