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Report: #549978

Complaint Review: BETTER CONTROL OF HEALTH, USA Allergies, Immune Technologies Center, Optimum Health Resource Lab - Miami Florida

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  • Reported By: Joyce — Colorado City Texas United States of America
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  • BETTER CONTROL OF HEALTH, USA Allergies, Immune Technologies Center, Optimum Health Resource Lab 419 South Federal Highway, Dania Beach, Florida 33004 Miami, Florida United States of America

BETTER CONTROL OF HEALTH, USA Allergies, Immune Technologies Center, Optimum Health Resource Lab Optimum Health Resources, BCH ELISA test scammers Miami, Florida

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On October 1st, 2009, I ordered an ELISA blood test from

Better Control of Health DBA Optimum Health Resource Laboratories
419 South Federal Highway
Dania, Florida. 33004
(954) 924-5422
Cost: $379.00

This is a blood p***k test for food sensitivities and included with the results was supposed to be a resource guidebook and a guarantee of 12 months of internet and telephone support. (Ha!)

They notified me a couple of days later saying my credit card info was incorrect (it was not) and that I needed to check out through Google checkout (which I rarely use and will NEVER use again). I thought that was odd but I did it.

Obviously, they use Google Checkout because Google Checkout will not help your credit card company dispute the charges, because the "goods" (a 5$ blood spot kit) were delivered. Never mind that they then drop you like a hot potato, don't send any test results, and won't respond to inquiries.

By the end of October, I had not gotten the test kit so I called and emailed and FINALLY they sent me a kit on October 28th. They said it was a replacement kit, but I never even got a shipping receipt on the one they said they were "replacing" so I am sure this was the first one they sent.

I immediately performed the blood test and sent it back but as of January 5th have received no results, nor can I contact them by phone or by email. I have tried on numerous occasions and they will not respond.

When I googled this, I saw that others have had the same experience, and Google Checkout will not pursue it because they say that the test kit was received. But it is obvious that the $379 was not just for a $5 test kit, but for the ANALYSIS of the blood spot. That is what I paid for and did not get.

I went to a doctor and had this same test run by a reputable lab. I got the results within a week. If they do ever send results, it will be interesting to compare them to the test I have already received results from.

Do not use this company! Funny thing, they have an "F" rating on the BBB site, and there is a glowing report on that site for this company from a girl named Kimberly.

On another site, there is a complaint from a customer who got a run-around similar to what I got, and below is a defensive response from an employee of this company, and she is also named KIMBERLY. Hmmmmmm..............

This report was posted on Ripoff Report on 01/05/2010 09:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/better-control-of-health-usa-allergies-immune-technologies-center-optimum-health-resource-lab/miami-florida-33161/better-control-of-health-usa-allergies-immune-technologies-center-optimum-health-resour-549978. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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