Bidz.com Over valuing jewelry Internet

Dear Customer,

We would like to take the time to address your concerns presented in your post. We would like to inform you that the report you received is not a valuation certificate. It is a Gem and Jewelry report that provide reliable details such as the identification, authentication, content and weight of the gems or precious metals contained in an item. Reports will include an enlarged colored photograph which will show further identifying information. If you have received a report that provides you with a value please know that it does state it is an Estimated Retail Value, this is solely an estimate and does not reflect the price of the item. If you need the exact replacement value you will need to have the item evaluated and have an Appraisal created. All gemological analysis for Bidz.com are done at one of our highly qualified independent gemological laboratories.


Please feel free to contact our customer service department with any questions and or concerns.

Thank you,
Customer Service Team
Bidz.com/Buyz.com
3562 Eastham Dr.
Culver City, CA 90232
PH 310-280-7373
Toll 800-444-8124
customerservice@bidz.com
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