Report: #1183471

Complaint Review: Bigcommerce - Select State/Province

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Ripoff Report is Xcentric Ventures

Submitted: Fri, October 17, 2014
Updated: Fri, October 17, 2014
Reported By: brianaz — Phoenix Arizona

Author Not Confirmed

Why?

Bigcommerce Select State/Province USA

Phone: 1-888-699-8911
Web: www.bigcommerce.com
Category: Websites

Bigcommerce bigcommerce, big commerce Austin Texas

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Working with Bigcommerce has been a horrible experience.

issues with email, checkout, uploading of products, and templates. The support staff is not helpful and after months of setup I was forced to close down my store and move back to my previous cart provider. Support seems to have no authority to either fix issues or offer refunds monthly fees even after they disable your business.

It is my opinion that this company is just a complete mess and advise those looking for an ecommerce platform to look elseware.

This report was posted on Ripoff Report on 10/17/2014 12:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bigcommerce/select-stateprovince/bigcommerce-bigcommerce-big-commerce-austin-texas-1183471. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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