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Report: #379972

Complaint Review: Bill Heard Chevrolet - Collierville Tennessee

  • Submitted:
  • Updated:
  • Reported By: Grenada Mississippi
  • Author Confirmed What's this?
  • Why?
  • Bill Heard Chevrolet 4605 Houston Levee Rd Collierville, Tennessee U.S.A.

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I purchased a 2008 Silverado from Bill Heard in Feb. 2008. It only had 600 miles. With in two weeks I returned it back to Bill Heard because I noticed the bumber was not aligned on both sides. The first time they said it was just off and they thought they fixed it. After looking more at it, I returned it again. It had internal damage. They had to replace brackets on the headlight and bumber. They were broken. How could they have missed this? How did this happen? They didn't know.

It was about June, 2008 I was having problems with the transmission. I moved to Grenada and took it to the local dealer. They had to replace the radiator and transmission. They said it was cracked and leaking into the transmission. It has to have been in an accident for this to happen. We don't drive this truck but only on weekends. And not much. So, it took it awhile for the fluids to start messing up the transmission. We still have a small problems with the truck. It doesn't sound the same as it did when we first got it. Transmission still makes whining noises when I don't feel it should.

I have called a claim adjuster, but still no actions have been taken. My payments are almose $800 a month. I feel I should have good truck for this price.

What should I do? Any suggestions?

Victim tooo
Grenada, Mississippi
U.S.A.

This report was posted on Ripoff Report on 10/10/2008 05:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bill-heard-chevrolet/collierville-tennessee/bill-heard-chevrolet-new-vehicle-major-inside-damage-collierville-tennessee-379972. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#3 Consumer Suggestion

Any Chevrolet dealership will take care of you

AUTHOR: Steph - (U.S.A.)

POSTED: Tuesday, January 27, 2009

You can take your 2008 silverado to any chevrolet dealership and they will service that truck for you. If it is still under warranty they will honor that as well. I bought a 2007 monte carlo from Bill Heard and my experience with them was good .

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#2 Consumer Suggestion

I hate to tell you this

AUTHOR: Lambmit - (U.S.A.)

POSTED: Friday, October 10, 2008

I hate to tell you this but Bill Heard Chevorlet has gone out of buisness and filing for Bankruptcy.

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#1 Consumer Suggestion

do you have a warranty on it?

AUTHOR: Cat - (U.S.A.)

POSTED: Friday, October 10, 2008

Our chevrolet warranty company went bankrupt right at the tail end of our 100k warranty. My husband insisted they cover the $2500 repair. They covered all but $300 bucks, so we were happy.

Cheverolet dealerships can be annoying to say the least to deal wtih, so I think you need to begin a major calling campaign on them! It is the only way you will get anywhere.If tey think you won't go away you will get something done. Its what my husband had to do! good luck!

ps........pay that thing off. Goodness, $800 a month? That is just nuts. Imagine what you could be saving if you were saving this car payment! And yes I have a paid off suv I bought at the Springfield dealership.

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