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Report: #1278002

Complaint Review: Bill Matrix - Internet

  • Submitted:
  • Updated:
  • Reported By: createalias33 — Tustin California USA
  • Author Confirmed What's this?
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  • Bill Matrix Internet USA

Bill Matrix Bill matrix (Fiserv), Through SoCal gas company payments fraudulent charge for services not used Tustin Internet

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Bill matrix is a 3rd party payment service that SoCal gas company utilillizes, for credit/debit/atm or electronic checks.  Payments made directly through checking account withdrawals do not utillize bill matrix's services.  I have always been paying through the checking account and have never utillized bill matrix's services.  I was recently charged the $1.50 services for bill matrix alone, that was not attached to my service payment (~$12).  If I had accidentally used bill matrix, then the charge should've been $1.50 + $12, however, the charge was $1.50 alone.  I have called both companies and both have given me a wild goose chase.  It seems though it is probably not Socal gas' fault, unless there is an error on their website.  I think it is a fraudulent charge through bill matrix.  I am filing a complaint with their company and will provide an update of the response. 

This report was posted on Ripoff Report on 01/04/2016 07:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bill-matrix/internet/bill-matrix-bill-matrix-fiserv-through-socal-gas-company-payments-fraudulent-charge-fo-1278002. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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