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Report: #1317972

Complaint Review: Birch Communications - Nationwide

  • Submitted:
  • Updated:
  • Reported By: BG2 — Lubbock Texas USA
  • Author Not Confirmed What's this?
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  • Birch Communications Nationwide USA

Birch Communications Billed for services after disconnection date Macon Ga Georgia

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I have been a Birch customer since 2008.  I just moved my office and I needed to switch to the phone company of my landlord.  The new provider notified Birch of the line loss and the service was disconnected on 7/11.  On 7/19 I receive a bill for services from 7/15-8/14.  I call them and they said I owed this bill because "I" had not personally contacted them to disconnect the line.  See the hypocracy--they would disconnect my line without personal contact but would not stop billing me for services they are no longer providing until I had personally contacted them.  By the way--I was paying $79 a month for services for which  I am now paying $29!  Seems I have been taken advantage of a very long time. 

This report was posted on Ripoff Report on 07/20/2016 01:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/birch-communications/nationwide/birch-communications-billed-for-services-after-disconnection-date-macon-ga-georgia-1317972. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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