Complaint Review: Blair - Internet
- Blair Internet United States of America
- Phone:
- Web: www.blair.com
- Category: Clothing Stores
Blair Blair.com Returning item purchased, get charged very high shipping fee Internet
*Author of original report: Credit finally issued
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I purchased 1 pair of pants for $10 through a promotional magazine insert. The cost of the pants were $10 with free shipping. I ordered a Large petite.
What I received was what they called a large petite. Most stores say petite would be for someone around 5'4. These pants were for someone about 3 inches taller than that.
In the package was a return shipping label. It said if you had a return, use the label supplied.
I sent it back 2 days after I received it, saying that the it was too large. I got a credit back on my credit card, for $1.50.
When I e-mailed them they stated I should have read the invoice better, as it says on it that a small shipping fee would be charged back to you. When I said to them that, the pants were not petite. It didn't matter to them.
To add insult to injury they then told me that I would know about this the next time. And if I would want to return something, to ship it on my own.
If I were you, and you think this company is on the up and up think again especially on this holiday season.
This report was posted on Ripoff Report on 11/17/2011 03:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/blair/internet/blair-blaircom-returning-item-purchased-get-charged-very-high-shipping-fee-internet-799207. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Credit finally issued
AUTHOR: CarolN - (USA)
SUBMITTED: Sunday, November 27, 2011
After 5 e-mails to customer service and after reporting them to ripoff report. I finally got a credit for the full amount of the pair of pants.
I did not get any e-mails though telling me about it. I won't complain about that, now that I have my credit back, but I still would not order from this company.


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