Blair Shoddy Business Practices Warren Pennsylvania

From: Philaxxxviii
To: info@dc.bbb.org
Sent: 12/26/2008 4:59:57 P.M. Eastern Standard Time
Subj: Blair's shoddy busuness Practices

Dear Mr. Scibelli Sr.,

Thank you for your inquiry.

We regret that your free shipping was not properly applied to your order. We will watch as your order processes, once your order ships, we will make the required adjustment. Please be aware any adjustments made to an order will not show on the email updates you may receive. They will appear on your statement you receive from your credit card.

We look forward to serving you in the future.

Sincerely,
Jessica L
Blair Customer Service
1-800-821-5744

-----Original Message-----
From: philaxxxviii@aol.com
Sent: Dec 10, 2008 11:03:40 AM
Subject: General questions / comments

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Attn You IDIOTS at BLAIR !!! ALL YOUR EMAILS WERE sent to {info@bbb.org} O'yeah , have a nice day

In a message dated 12/23/2008 5:27:28 P.M. Eastern Standard Time, Philaxxxviii writes:

----- Original Message -----
From: Philaxxxviii@aol.com
To: info@mybbb.org
Sent: Sunday, December 21, 2008 3:10 PM
Subject: Blair Co. {shoddy business practices} Please help-me

Your Web order number is: I0030843407 Customer number: 999 492 24-

Product Description Status Qty. Price Item Total

JOHN BLAIR HOODED SWEATSHIRT In Stock 1 $14.99 $14.99
BLACK XL

JOHN BLAIR HOODED SWEATSHIRT In Stock 1 $14.99 $14.99
ASH XL

Sub Totals: $29.98
Shipping & Processing: $7.99
Total: $37.97

Shipping Method
USPS

>>SINCE ACCORDING TO YOUR CUST. SERV. DEPT. YOU HAVE NO RECORD OF ME AS A CUSTOMER , PLEASE CANCEL ORDER # 10030843407 , THANKYOU , FRANK E. SCIBELLI, SR

This order to Blair was made on 12/11/2008 & cancelled on 12/12/2008.

Blair's reply on 12/20/2008 and my responsr to it is as follows :

In a message dated 12/20/2008 5:43:42 P.M. Eastern Standard Time, customerservice@blair.com writes:
Dear Mr. Scibelli,

Thank you for your email regarding your Blair order.

Your order has been sent to the shipping area to be shipped. Because of that we are unable to cancel the order.

We apologize for any inconvenience. Please contact us if you have additional questions or concerns.

Sincerely,
Connie 1-800-821-5744

Blair Customer Service

BULLSxxx
I will REPORT you to the BETTER-BUSINESS-BUREAU in Harrisburg , Pa. Thankyou Frank E.
Scibelli, sr. and as far as WORD-OF-MOUTH -WLL-TRAVEL your SHODDY business practices will make it's DEBUT on YOU-TUBE and any other OUTLET available to let people know the UNDER-HANDED way that you CONDUCT business , HOPEFULLY you'll lose many old & future CUSTOMERS , one thing is for sure , you DEFINITELY lost my future BUSINESS. Thankyou for NOTHING , Frank E. xxxxxxxxxx, sr.


Frank
Cleona, Pennsylvania
U.S.A.

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