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Report: #1167629

Complaint Review: Blue Cross Blue Shield of Florida - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Sean — Jacksonville Florida
  • Author Not Confirmed What's this?
  • Why?
  • Blue Cross Blue Shield of Florida Nationwide USA

Blue Cross Blue Shield of Florida BCBSFL Insurance Fraud is what I got when I tried to meet Obamacare regulations Nationwide

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I began coverage in 02/2014 with BCBSFL. Used their website to locate a Dr. who told me, after several visits, that he did not take my insurance, leaving me with several thousand dollars of bills. I made payments for February, March & April and discovered in April, when I went to refill my insulin prescription that my insurance had been cancelled on March 31. I contacted BCBSFL to discover that yes, my policy had been cancelled for non payment in April. I explained that sent April's payment and they discovered that I had so, they stated that they would send me a refund for that payment. Several weeks went by and I received no payment, no calls from BCBSFL, still no letter stating that I had been cancelled. I contacted the marketplace and was advised that I had been terminated wrongly by BCBSFL so they did a review and I was told my insurance would be reinstated. I spoke again to BCBSFL, who was not contacting me mind you, and was advised that yes, my insurance was reinstated. So, back to the website to find a doctor. The address of the office was incorrect on the website and then, when I did locate it, across town from where it was listed, I was advised that my insurance card was inactive. I contacted BCBSFL and they verified that yes, my insurance was inactive due to bills I owed for the months that they had cancelled my insurance. WHAT??? I was cancelled and had no coverage at all, how can you possibly charge me for a service that you were not providing? Terrible, bad, horrible experience. I will never deal with them again and would strongly recommend others not do business with them either.

This report was posted on Ripoff Report on 08/05/2014 03:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/blue-cross-blue-shield-of-florida/nationwide/blue-cross-blue-shield-of-florida-bcbsfl-insurance-fraud-is-what-i-got-when-i-tried-to-me-1167629. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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