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Report: #277443

Complaint Review: BMG Music Services - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Kearneysville West Virginia
  • Author Confirmed What's this?
  • Why?
  • BMG Music Services PO Box 1958, Indianapolis, IN 46291-0010 Nationwide U.S.A.

BMG Music Services/Columbia House/Sony Music (same Entity)BMG Music Services BMG hijacked, electronically, a check I had written to another creditor. No returned check, so no proof. Indianapolis Indiana

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Earlier this year, I made the mistake of becoming a member of Columbia House DVD club. The lure was 4 free DVD's. Once a member, I bought 3 over-priced DVD's. Columbia House, whose parent company is BMG, kept bombarding me, constantly, with DVD packets. This is a trick designed to make it easy for members to forgot deadline dates. If you forget to return a "no" reply re: the DVD-of-the Month is automatically sent.

In trying call them (my emails went unanswered), BMG/Columbia House blatantly discouraged contact with a customer representative, or anybody, with an automated phone service that merely repeats itself re: ordering, canceling a monthly DVD, or membership. No information given. No further contact.

I returned a defective CD for a replacement. BMG/Columbia House sent a replacement then billed me for BOTH DVD's. I paid for the replacement only. Even so, BMG/Columbia House continued to send billing notices for a bogus delinquent payment, i.e., the returned DVD for the amount of $46.44. I ignored them.

Finally, during the week of Oct 1, BMG somehow managed to hijack, electronically, the check I had written to another creditor for the EXACT same amount. When I tried to access a copy of the check through online banking, I was unable to do so.

When I called my bank, they said electronic withdrawal s were a common, business procedure. I knew this. I now knew, also, how a crooked company could abuse electronic withdrawals.

My bank informed me, as well, that I could not access the check to PROVE it had been hijacked. However, the check is recorded as having cashed by BMG rather than by the creditor I knew I had written the check to.

Yesterday, Oct. 5, I recieved a notice of delinquent payment from the aforementioned creditor, for the amont due: $46.44.

That is how I got ripped-off by BMG/Columbia House, aka, corporater crooks.

Edward
Kearneysville, West Virginia
U.S.A.

This report was posted on Ripoff Report on 10/06/2007 11:52 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bmg-music-services/nationwide/bmg-music-servicescolumbia-housesony-music-same-entitybmg-music-services-bmg-hijacked-277443. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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