Boardwalk Buy Boardwalk Buy is a ripoff web site Toronto Canada Internet

I Ordered Wireless bluetooth key trackers over a month ago. on July 2 2017. I was charged the full amount plus shipping charges the day I placed the order. I have never received what I ordered. I have contacted the company 4 times and requested a refund three times only to be denied. They claim the order has arrived in the U.S. via DHL on July 16th . Its now August 10th and nothing has arrived. Some guy named Larry B. replied the following; "Unfortunately your order is currently being processed and we are unable to to cancel at this point. If you are no longer interested in this item, you may refuse the delivery and have the unopened package sent back to us. Once we can confirm this has been done via the tracking information we will be able to issue a refund." How ridiculous can they be. How can I return an item and request a refund for what has never arrived? BOARDWALK BUY IS A BIG SCAM AND A RIPOFF. DO NOT USE THIS WEB SITE TO ORDER ANYTHING!!!!! You will never see the items you order and never get a refund!!!!!