Report: #1468783

Complaint Review: Booking.com -

  • Submitted:
  • Updated:
  • Reported By: Paul — Tarrytown United States
  • Author Confirmed What's this?
  • Why?
  • Booking.com United States

Booking.com Reservation Cancellation Scam Internet

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I mistakenly hit the enter key to make a reservation for two hotel rooms for 12/30/18.  Within two minutes I told Booking.com to cancel the transaction, and they sent me a confirmation that "your booking has been canceled".  They are now saying that the "cost" to cancel the mistake is the full price of the reservation -- $3,087.54.  I called them this morning and they refused to credit my account, while also contending that the reservation is "canceled".

This report was posted on Ripoff Report on 12/04/2018 12:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bookingcom/bookingcom-reservation-cancellation-scam-internet-1468783. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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